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What happens if I enable multiple popups?
What happens if I enable multiple popups?

EcomSend offers the flexibility to create multiple popups, catering to diverse user preferences. Here's how it works:

Understanding Multiple Popups in EcomSend:

  1. Popup Types: EcomSend features two types of popups - Opt-in and Spin wheel. For each visit, only one popup of each type can be displayed.
  2. Hard Triggers: These are triggers unrelated to visitor behavior, like Devices, Page rules, Location rules, and Schedule rules.
  3. Soft Triggers: These triggers are based on visitor behavior, such as When and Frequency.
  4. Positioning: In the popup library, newly created or duplicated popups get higher positioning, which determines their display priority.

How Popup Display is Determined:

  • The system first checks for Hard triggers.
  • Next, it evaluates the Type & Position, choosing the highest-positioned popup of each type.
  • Finally, it checks if the visitor’s behavior meets the Soft triggers for popup display.

Scenario Example:

  • Suppose you have five Opt-in popups and five Spin wheel popups enabled.
  • The system first filters through Hard triggers.
  • Then it selects the highest-positioned popup of each type.
  • The display of these selected popups depends on whether they meet the Soft triggers based on visitor behavior.

Handling Multiple Sticky Discount Bars and Sidebar Widgets:

  • Sticky Discount Bars: These will be displayed one above the other at the top of the page.
  • Sidebar Widgets: These will appear according to their set positions. If multiple widgets are set to the same position, they will overlap.


This system allows for a dynamic and responsive user experience, ensuring that your popups effectively engage different customer segments while maintaining an organized and appealing website layout.

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